Contact Details

Unit 8
1 Valdean Road
Gillitts
KwaZulu-Natal
South Africa
Tel: +27 (0)31 940 6795

Support Platform

Please use the Support Platform for any general and specific queries you might have regarding the eCert Platform.

https://support.ecert.co.za

Support Team Contact Numbers

eCert Platform / ePhyto / PhytClean – IT System Technical Support (System Issues)

1.) Office: +27 (0)31 940 6795

2.) 1st Line Support: +27 (0)60 487 1962

3.) 2nd Line Support: +27 (0)79 386 9361

DALRRD/DAFF – System Super Admin/User Issues/Inspectors (eCert Platform / ePhyto)

1.) Phindile: +27 (0)76 223 9055 – PhindileN@dalrrd.gov.za

2.) Philile: +27 (0)60 973 4233 – PhilileL@dalrrd.gov.za

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