eCert – eCertification Platform
This document provides instructions on:
To use this guide, the user must be registered on PhytClean.
Contact Person: Suzette Poole/Niedaa Moerat
Telephone Number: (021) 870 2900
Email: firstname.lastname@example.org or email@example.com
Telephone Number: (031) 940 6795
Log a ticket: https://support.ecert.co.za/
Please Note: To log a new ticket you will be required to register before being able to log a ticket.
Please note the following before you begin:
To be able to change the records of an FBO (PUC) users need to be linked to that FBO. To link yourself to the FBO you will need to go to:
The FFMS control points can be found under the Stone Fruit 2020-2021 control point group on PhytClean. To find this go to:
A grid will appear that will allow you to select the specific PUC and orchards that you have permission to update.
Note: Select “No Infested Fruit” if there is no infested fruit found during the Packhouse Delivery Inspection. If Infested fruit is found, then select “Infested Fruit Found”.
NB: If Infested Fruit was found and the FFMS Orchard Status was NP, the orchard will NOT be reset to NX and it will not appear on the grid.
If producers are wanting to voluntarily withdraw an orchard they can do so. Once withdrawn, fruit from that orchard cannot be exported to the EU for the remainder of the season.
The FFMS Orch Status will change to NP if one of the following takes place: