eCert – eCertification Platform
This help file is designed for Pomegranate fruit producers registering for special markets. Please use this guide throughout the process as most of the questions you might have are addressed here.
For questions that are not addressed here, Hortgro can provide further assistance.
Contact Person: Andriette de Jager / Suzette Poole Telephone Number: (021) 870 2900 Email: firstname.lastname@example.org or email@example.com
For any further queries you can contact eCert on the details below:
Telephone Number: (031) 940 6795
Support Platform: Please use the Support Platform for any general and specific queries you might have regarding the eCert Platform – https://support.ecert.co.za
This help file assumes you have created a User Profile on the PhytClean online platform (www.phytclean.co.za). If not, go to the website and click on the link “Register as a new user”. Follow the prompts. Once a User Profile has been created then follow this guide further.
To register an FBO for a phytosanitary market your User Profile will need to be linked to that FBO. This first section deals with linking your User Profile to an Organization and FBO.
Once you have logged in go to:
This part deals with the actual phytosanitary registration process.
On the following page update the detail for this FBO.
This is where you need to correctly link the FBO to an organization.
Any previously generated PDF registration forms will appear below the FBO details. To view this, click on the file name.
The section on the bottom half of the page is very important as it deals with contact details for people linked to this FBO.
The next page deals with adding and updating orchard information.
Now select which markets you would like to export and register for by ticking the appropriate boxes. Press NEXT once the selection has been made.
This next step allows you to indicate which orchards should be registered for each special market.
NB: It will not open automatically if pop-ups are blocked on your browser.
Please note that when generating the final application document and if all required fields have not been completed the following error message will appear:
It is important that the following is done:
This section covers how to upload the signed copies of the registration documents onto PhytClean.
Before you begin, please read the following really important instructions:
NB: Please make sure that the Documents uploaded are in PDF format. Please also make sure that when you are uploading the registration document that it is in one pdf document (and not one page at a time) the document should not exceed 2MB per control point.
NB: You will have to repeat this process to upload the Proof of payment and BD trap records as required by DALRRD. To do so select the correct link on the LHS menu under Pomegranate Fruit Uploads.