Pome – How to Apply for Phytosanitary Special Markets (PUC)

Table of Contents

Preamble
- Hortgro
- eCert
Linking to an FBO
Registering an FBO for Special Markets
Uploading Signed Registration documents
Uploading the documents
Document Manager

Preamble #

This help file is designed for Pome fruit producers registering for special markets. Please use this guide throughout the process as most of the questions you might have are addressed here.

For questions that are not addressed here, Hortgro can assist.

Support Contact details:

Hortgro #

Contact Person: Niedaa Moerat / Suzette Poole
Telephone Number: (021) 870 2900
Email: infophytclean@hortgro.co.za or suzette@hortgro.co.za

For any further queries you can contact eCert on the details below:

eCert #

Telephone Number: (0)31 940 6795

Support Platform

Please use the Support Platform for any general and specific queries you might have regarding the eCert Platform – https://support.ecert.co.za

This help file assumes you have created a User Profile on the PhytClean online platform (www.phytclean.co.za). If not, go to the website and click on the link “Register as a new user”. Follow the prompts. Once a User Profile has been created then follow this guide further.

Linking to an FBO #

To register an FBO for a phytosanitary market your User Profile will need to be linked to that FBO. This first section deals with linking your User Profile to an Organization and FBO.

Once you have logged in go to:

Click on FBO on the top menu
Select “Link to an organization and its FBOs”

Type in the FBO you are wanting to link yourself to.
Tip: FBO codes have been pre-loaded onto PhytClean from the DALLRD FBO database. If for some reason your FBO is not on the PhytClean system (e.g. a recently acquired FBO code) please advise Hortgro who will be able to add valid FBOs to the system.

Notes:

Once you have linked yourself to an FBO – the Main contact for that FBO will be sent an email confirming that you are now linked (but only if the Main contact has been set up for that FBO already).

Registering an FBO for Special Markets #

This part deals with the actual phytosanitary registration process.

Go to:

Click on FBO on the top menu
Select “Pome Phytosanitary Registration”
Read the instruction and then begin by selecting START.

Select the FBO you would like to register from the dropdown list. Only FBO’s linked to your User Profile appear in the list. Go back to Part 1 (Linking to add a new FBO if you need it to appear in the list.
Press UPDATE once the FBO is selected

On the following page, you must update the detail for this FBO (at the top of the page). This is where you need to correctly link the FBO to an organization.

Organization #

By Default, the organization is PHYTCLEAN DEFAULT ORGANIZATION. To change it press the down arrow on the RHS to find the correct organization.
If you cannot find the correct organization it probably means that organization has not been registered on the system yet. In this case, select the option “<New> “. On the next page, you will be able to insert those new organizations details. You should only ever have to do this once as that organization will then appear in the dropdown list from then on.
Tip: To find “<New>” when the box is highlighted type “<” and “<New>” should be highlighted. Likewise, type the first letter of an organization to jump to that part of the list. Typing the first two letters in quick succession narrows the search down further.

GPS Coordinates #

The format used by PhytClean for GPS Coordinates is decimal degrees: YY.YYY° S XX.XXX° E.
Users more familiar with the degrees minutes seconds format (40° 26′ 46″ S 79° 58′ 56″ E) can go to the following website to convert to the required format: https://www.gps-coordinates.net/gps-coordinates-converter PhytClean does not endorse this site but has found it to be the most simple to use.

This site is useful if obtaining coordinates for the first time by using the map to locate the farm.

Previous Registration Documents #

Below the FBO details, any previous PDF registration forms will appear below this FBO details. To view this just click on the file name.

Contact Details #

This section on the bottom half of the page is very important as it deals with contact details for people linked to this FBO.

On PhytClean it is possible to have more than one contact person for this FBO (think owner, manager, office assistant, etc.). This is the stage when you can add all these contacts to the PhytClean database.
Contacts appear in the Grid. When you SELECT a contact, that person’s details appear in the form below the grid.
NB: To add a new contact, click the ADD NEW button at the bottom of the page. Enter the contact details in the panel that appears below the grid. Then press Save Changes to save the updates.
NB: At the bottom of the form please click on FBO Main Contact to identify who is the main contact (there can be only one). This contact person’s details will be pulled through in the phytosanitary registration forms.
If contacts have already been created for this FBO but you need to edit them, then press SELECT on RHS of the list and their information will appear in the form at the bottom. Edit the details and then press Save Changes.
Bear in mind that these contacts are also sector-specific (i.e. the manager responsible for the Pome fruit might be different from Stone fruit operations). Tip: Even if a contact is no longer used in your sector, don’t delete it as it might be used by another sector.
Once all the contact information has been saved, click NEXT.
NB: The SELECT button on the grid is to select a contact for editing not to set it as the main FBO contact.

Linking to a packhouse (PHC) #

The next step requires the user to link the FBO (PUC) to the packhouses (PHCs) that they are intending to pack at over the period covered by the registration.
Please note this is not PHC registrations but only linking this PUC to PHC/s. PHCs have to register separately.

To link a new PHC to this PUC, select “Link to Packhouse”. A list of all PHCs will appear. You can narrow down the list by typing in the first letters of the packhouse name if it is known.

To unlink a PHC to a PUC just select the corresponding UNLINK button on the RHS for that record.
Once all the PHCs have been selected then press NEXT.

Orchard Information #

The next page deals with adding and updating orchard information.

To sort or filter the information use the tools available in the headings of the grid (click on them in the headings).

To add new orchards click on the “Add new record” at the top of the page.
Add the information accordingly per orchard. Press Update to save the information that you have added in that line.
NB: Orchards with the same Orchard Name/PUC/Cultivar combination will not be saved.

To change existing information use the EDIT button on the RHS.
To delete orchards just click on the Delete button on the RHS.
Select NEXT once all the orchard information is captured.

Market Selector #

Now select which markets you would like to export and register for by ticking the appropriate boxes. Press NEXT once the selection has been made.

Please Note: Kenya has been added as a new export market.

Special Markets #

This next step allows you to indicate which orchards should be registered for each special market.

Again, make a selection by ticking the appropriate column per orchard. Note that some options will not be available. This happens when a particular cultivar is not relevant or not permissible under the protocol rules to access that market. Once the selections have been made, press NEXT.

Declarations #

Please complete the declarations by ticking the boxes on your left and press next.

Generating Registration Document #

You have reached the end of the data capture process now. The next step involves PhytClean generating the registration application form. Click on the link “Open PDF”.

It is important that the following is done:

Check that all the details in the application are correct. If not, you can go back through the process and correct these (provided it is before the end of the registration process deadlines).
Follow all the instructions, including signing the document and see how to load this document up onto PhytClean (part 3 below).

NB: It will not open automatically if pop-ups are blocked on your browser.

Go to the top right-hand corner of your browser and select the icon below.
Select “always allow pop-ups” and then press done. This will ensure that the pdf registration documents are automatically opened from now on.

Please note that when generating the final application document and you haven’t completed all the required fields you will get the following error message:

INCOMPLETE DATA: Please go back to the contact section and make sure that you have a contact that has been selected as the Main Contact. The details of this Main Contact is used to populate the registration document. Please ensure you select the contact in the grid, tick it as the FBO Main Contact in the panel below that pops up and finally click on Save Changes. You can then come back and regenerate this registration document

It is important that the following is done:

Check that all the details in the application are correct. If not, you can go back through the process and correct these (provided it is before the end of the registration process deadlines).

Uploading Signed Registration documents #

This section covers how to upload these signed copies onto PhytClean.

Before you begin, please read the following really important instructions:

Only copies of registration documents generated off PhytClean can be uploaded. If you have used any manual registration forms (DALRRD forms), then these will have to be sent back to DALRRD in Pretoria. Neither PhytClean nor Hortgro can assist with the DALRRD manual registration process.
It will be possible to change your registration details more than once on the platform during the application window, however only the last version will count.
IT IS THE PRODUCERS RESPONSIBILITY TO ENSURE THAT THE DETAILS CAPTURED ON PHYTCLEAN ARE NOT CHANGED AFTER THE SIGNED PDF VERSIONS OF THE REGISTRATION DOCUMENTS HAVE BEEN UPLOADED – which would cause a discrepancy in the information in the database and what is submitted.
NB: Once payments are made the proof of payment documents must be uploaded as discussed below.
NB: Please also note that the B. Dorsalis records also need to be uploaded onto the system using the methods described below.

NB: Please make sure that the Documents uploaded are in PDF format. Please also make sure that when you are uploading the registration document that it is in one pdf document (and not one page at a time) the document should not exceed 2MB per control point.

Uploading the documents #

First, you will need to get electronic copies of the documents by scanning them into one PDF document.
On the HOME Menu on PhytClean select the “Pome Fruit 2020-2021” option.

Then select the “Pome Fruit Uploads” link.

Then select the “Upload Registration Documents” link.

A grid will appear on the RHS, which will initially have no lines of data in it.
Type in the FBO you are loading the documents for or hit the “Get Results” button to see a full list of FBO you are linked to. (Only those FBO’s that you are linked to will appear in the grid – see Part 1)

Select the FBO that you are uploading the documents for by ticking the checkbox. Then press the EDIT button.

A window will pop up. For the dropdown list marked Document Status, select the UPLOADED option.

Near the UPLOAD: item press the “Select files…” button. You will then be able to find your electronic copies of the files and add them to the system. Make sure that the document is fully uploaded before moving off this screen.

Then press SUBMIT. The document will be uploaded.

NB: You will have to repeat this process to upload the Proof of payment and BD trap records as required for DALLRD registration. Just select the correct link on the LHS menu under “Pome Fruit Uploads”.

Document Manager #

To view the document, you can go to the FBO Menu on PhytClean, and select Document Manager. Go to:

FBO
Select “Document Manager”

Type in the PHC you are querying, using the drop drown arrow select: Pome Fruit: 2020 Registration.
Click Search

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Updated on 02/11/2020

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