eCert – eCertification Platform
This document provides instructions on:
To use this guide, the user must be registered on PhytClean.
Contact Person: Suzette Poole/Niedaa Moerat
Telephone Number: (021) 870 2900
Email: email@example.com or firstname.lastname@example.org
Telephone Number: (031) 940 6795
Log a ticket: https://support.ecert.co.za/
Please Note: To log a new ticket you will be required to register before being able to log a ticket.
Please note the following before you begin:
To be able to change the records of an FBO (PUC) users need to be linked to that FBO. To link yourself to the FBO you will go to:
The FMS control points can be found under the Stone Fruit 2020-2021 control point group on PhytClean. To find this go to:
Please note: Select “NO FCM FOUND” if the orchard delivery passed the inspection under Packhouse Delivery Inspection. If live FCM was found select “LIVE FCM FOUND” at Packhouse Delivery Inspection.
NB: If FCM was found and the FMS Orchard Status was NP, the orchard will NOT be reset to NX and it will not appear on the grid.
An orchard may be withdrawn by the producer if they no longer believe the fruit from that orchard is suitable for the EU on account of FCM.
To view a summary of the data you can go to:
In this section, you will be able to see your FMS status. This is will give you an indication of what FMS statuses need to be updated.
The Dynamic report can be used to view the FMS status. Dynamic reports are live and reflect the current data in the database.
The FMS Orch Status will change to NP if one of the following takes place: