eCert – eCertification Platform
This help file is designed for Stone fruit Packhouses registering for special markets. Please use this guide throughout the process as most of the questions you might have are addressed here.
For questions that are not addressed here, Hortgro can assist.
Contact Person: Niedaa Moerat / Suzette Poole Telephone Number: (021) 870 2900 Email: infophytclean@hortgro.co.za or suzette@hortgro.co.za
For any further queries you can contact eCert on the details below:
Telephone Number: (031) 940 6795
Support Platform
Please use the Support Platform for any general and specific queries you might have regarding the PhytClean Platform – https://support.ecert.co.za
This help file assumes you have created a User Profile on the PhytClean online platform (www.phytclean.co.za). If not, go to the website and click on the link “Register as a new user”. Follow the prompts. Once a User Profile has been created then follow this guide further.
To register an FBO for a phytosanitary market your User Profile will need to be linked to that FBO. This first section deals with linking your User Profile to an Organization and FBO.
Once you have logged in go to:
Notes:
This part deals with the actual phytosanitary registration process.
Go to:
On the following page, you must update the detail for this FBO (at the top of the page). This is where you need to correctly link the FBO to an organization.
Below the FBO details, any previous PDF registration forms will appear below this FBO details. To view this just click on the file name.
This section on the bottom half of the page is very important as it deals with contact details for people linked to this FBO.
Now select which markets you would like to export and register for by ticking the appropriate boxes. Press NEXT once the selection has been made.
Packhouse managers are required to make appropriate declarations to export. This page is set up to do so by ticking the Checkbox associated with each declaration. A tick means “I AGREE”.
You have reached the end of the data capture process now. The next step involves the data platform generating the registration application form. Click on the link “Open PDF”
It is important that the following is done:
NB: It will not open automatically if pop-ups are blocked on your browser.
To allow pop-ups to automatically open on your browser do the following.
Please note that when generating the final application document and you haven’t completed all the required fields you will get the following error message:
This section covers how to upload these signed copies onto PhytClean.
Before you begin, please read the following important instructions:
NB: Please make sure that the Documents uploaded are in PDF format. Please also make sure that when you are uploading the registration document that it is in one pdf document (and not one page at a time) the document should not exceed 2MB per control point.
NB: You will have to repeat this process to upload the Proof of payment and BD trap records as required for DALRRD registration. Just select the correct link on the LHS menu under “Stone Fruit Uploads”.
To view the document, you can go to the FBO Menu on PhytClean, and select Document Manager. Go to: